Payment not processed.

  • Luis Martinez
    Asked on November 26, 2019 at 10:50 AM

    Hello I'm having issues not getting my payment processed. Is there a number I can call to help me with that? 

  • Kevin Support Team Lead
    Replied on November 26, 2019 at 12:29 PM

    Unfortunately, we do not provide phone support, but we will  be happy to help you through this support forum.

    Now, I was unable to find an account related to your email address or IP address, may you please share us the form where you're experiencing this issue? 

    Also, please provide us more details about the error you're getting, for example, any specific message you're getting or what happens when you attempt to submit the form. 

    You may also include some screenshots on this forum thread, note that attached images via email replies will not be posted here, but you can upload your images following this guide: How to Post Screenshots to Our Support Forum