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Karl-Johan GyllenstormAsked on December 4, 2019 at 6:37 AM
Hi Jotform,
I have a cuple of forms on Jotform but have not the password and email to login for those forms anymore. My google account is deleted, i use the google account when i was created the forms. Is it possible that you can put in my new e-mail address in the login area for following forms so i can login in backend of Jotforms:
Following jotforms have the given url´s below:
https://form.jotformeu.com/91661189787373
https://form.jotformeu.com/91664739209366
https://form.jotformeu.com/73321791730353
Best regards
Karl-Johan Gyllenstorm
Phone 0046 0739894011
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BJoannaReplied on December 4, 2019 at 7:55 AM
The forms you provided were created on the account kjp1. The email address of the account is k*******8@g***l.com. You can log in with the username or password. You can reset the password if you forgot it.
How to reset JotForm account password
If you cannot reset the password because you do not have that email account anymore, you would need to provide us some additional info, so that we can confirm that you are the account owner. After that, we can move the forms to your new account.
1. Provide us the account email address
2. Tell us when did you create the account
3. Tell us when were logged into that account last time
4. Tell us if the account ever had a paid subscription and which subscription was it
You can also simply clone those forms to your new account and use the cloned forms from now on.
How to Clone an Existing Form from a URL
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Karl-Johan GyllenstormReplied on December 4, 2019 at 8:50 AMHello Jotform,
Email kalpedal8@gmail.com, it is a non payment subscription plan. I was in the backend this year in april.
Kindly
Gyllenstorm kj
4 dec. 2019 kl. 13:55 skrev JotForm :
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by BJoanna
The forms you provided were created on the account kjp1. The email address of the account is k*******8@g***l.com. You can log in with the username or password. You can reset the password if you forgot it.
How to reset JotForm account password
If you cannot reset the password because you do not have that email account anymore, you would need to provide us some additional info, so that we can confirm that you are the account owner. After that, we can move the forms to your new account.
1. Provide us the account email address
2. Tell us when did you create the account
3. Tell us when were logged into that account last time
4. Tell us if the account ever had a paid subscription and which subscription was it
You can also simply clone those forms to your new account and use the cloned forms from now on.
How to Clone an Existing Form from a URL
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Jed_CReplied on December 4, 2019 at 9:38 AM
Your forms are using this email n**epl**.*ac***n***il***@g***l.**m as the recipient for email notification. Do you still have access to that email? Can you please verify that email?
Looking forward for your response.