Jotform legacy instructions on PayPal Standard setup

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    Asked on December 10, 2019 at 06:07 AM


    I've read through all your setup instructions for creating a Jotform for PayPal Standard. Reading the comments, other Jotform users have noticed these instructions are outdated and both Jotform and PayPal have made changes to their gateways. Is there any plans at Jotform to fix integration with PayPal Standard. Below is the link to the form in question. I get an error as soon as I submit my order form from Jotform.

    Thank your for your assistance.

    Chris H.

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    Answered on December 10, 2019 at 07:33 AM

    Hello Chris - I checked and PayPal's standard guide is still updated. There are many types of PayPal integration, perhaps, are you referring to others?

    Also, can you please show us the error you received when you submitted the form?

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.

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    Answered on December 10, 2019 at 04:50 PM
    I finally got someone higher up at PayPal to inform me that I needed to turn OFF Block non-encrypted website payment.
    Chris Handley
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    Answered on December 10, 2019 at 09:10 PM

    Glad to know that your payment form is now working as expected. If you need further assistance please let us know.

    Thank you.