All of my client are getting an internal error.

  • Lonniebizness
    Asked on December 12, 2019 at 5:19 PM

    Every time a client attempts to fill out my form they get an internal error. Can you please help.  

    https://form.jotform.com/93284590885169

  • jherwin
    Replied on December 12, 2019 at 9:38 PM

    This error usually happens if you did not enter the correct PayPal Pro "API Username", "API Password" or "Signature" on the first page of the wizard. To fix them, open your form on the form editor, select the payment field and click on the wizard icon on the right side and check the credentials of your PayPal pro.

    Related Guide: How-to-Integrate-Form-with-Paypal-Pro