I cannot create a PDF after filling out the form

There are problems that make me hesitate to buy from you

1- I can't create a PDF after filling out the form.(new problem)

2- Arabic letters do not appear when creating a PDF file (it happened to me in a previous form before the first problem).

ticket to this problem was previously lifted and has not been resolved.

here :

https://www.jotform.com/answers/2075909-Imported-PDF-Form-The-Arabic-characters-do-not-appear-in-the-form-preview-and-completed-submissions

1. I can't create a PDF after filling out the form. (new problem)

Are you referring to the email PDF attachment or the PDF submission?

2. Arabic letters do not appear when creating a PDF file (it happened to me in a previous form before the first problem).

I checked the ticket and it is still not resolved. Unfortunately, we cannot give you any timeframe when it will be fixed. But, we will notify you immediately once our developers have any updates.

the PDF submission

preview PDF

Please share the form URL so we can check it further.

Here's a guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

We'll wait for your response. Thank you.

https://form.jotform.com/193465971732468

and this

https://form.jotform.com/193464884763474

Thank you for sharing the form link.

Please give me more time to check the issue further. 

Hi,

Upon cloned your form, it looks good on my end. Please check my screenshot:

Is the issue resolved? I cleared your form cache on our server. 

I suggest to fill out the form manually and before opening your PDF Submission. 

Please try it and let us know if the issue still persists.