What is an autoresponder in Jotform?

  • sharline
    Asked on December 18, 2019 at 6:58 AM

    Hi,

     

    can you explain what the autoresponder email to people who complete the survey is and what it's used for?

    It all appears pre-populated content.

    Thanks

  • Jed_C
    Replied on December 18, 2019 at 7:23 AM

    Similar to email notification, if you want your customer to receive a copy of the information they submitted, you'll have to setup an autoresponse to do that.

    You an also design your own autoresponse message saying that you have received their message.

    For more information, please refer to our guide here https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email.

    Let us know if you have any questions or if you need further assistance.