I can’t edit my form

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    julieconnorart
    Asked on January 02, 2020 at 05:49 AM
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    Vanessa_T
    Answered on January 02, 2020 at 06:49 AM

    Please make sure that you are logged in while editing your form.

    Can you please share to us the URL of the form you were trying to edit.

    What steps did you take and what errors were shown to you? Kindly provide us a screenshot.

    How-to-Post-Screenshots-to-Our-Support-Forum

  • Profile Image
    julieconnorart
    Answered on January 02, 2020 at 07:50 AM
    Hi
    Yes I’m logged in.
    This the the form plus I have attached a screenshot of my actions to edit. When I click edit form nothing happens. I am however able to edit my other form in this way with no problem.
    https://form.jotformeu.com/91402600358348
    Julie Connor
    Creative Artist
    07980 195932
    www.julieconnorart.com
    ...
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    roneet
    Answered on January 02, 2020 at 08:57 AM

    Unfortunately, we have not received the screenshot in your last post. You have to log in to your account and open this link to post the screenshot.

    Are you trying to edit the Form using this option on the submissions page?

    15779733021.PNG

    May we know are you getting any error while clicking the edit option? Could you please share us the screenshot of the browser console:

    https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browser

    Looking forward to your response.

    Thanks.