On our samsung tablet the form will not let us take a picture to upload.

  • thesmoothbar
    Asked on January 2, 2020 at 7:18 PM

    On our samsung tablet the form will not let us take a picture to upload. It use to work but not anymore? Help

  • Jed_C
    Replied on January 2, 2020 at 8:48 PM

    I have tried it on both tablet and mobile device, they both works and shows the upload option.

    Tablet:

    1578016031Dashboard   Google Chrome 2020 Screenshot 10

    Mobile:

    1578016065Screenshot 2020 01 03 09 44 03 Screenshot 21

    I have cleared your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache. Can you please test it again.

    Looking forward for your response.