After publishing my site, the form disappears in smaller windows

  • mahlonmoore
    Answered on January 05, 2020 09:45 PM

    The form works great but as browser sizes shrink, it disappears. You can see it happening here:

    It happens at about 560 wide.

    So, it looks and works fine in desktop and most tablets but is not showing up on phones. 



    Mahlon Moore

    (I use Chrome but also see it happening in Firefox)

  • jherwin
    Answered on January 05, 2020 11:30 PM

    I was able to replicate the mentioned issue on my end. Can you please try embedding the form using the iFrame method?

    Guide: Getting-the-Form-iFrame-Code

    Please give it a try and let us know how it goes.

  • mahlonmoore
    Answered on January 06, 2020 10:14 AM

    Thanks, jherwin. Using iFrame worked although it is still glitchy and wouldn't center on the page. I used full browser width and it works OK that way, although that wasn't what I wanted to do. 


  • jherwin
    Answered on January 06, 2020 11:25 AM

    Hello Mahlon - Can you please give us a visual/screenshot of what you want the form to look like?

    I checked your form in mobile view and it shows like this (please see screenshot below):
    1578327712center Screenshot 10
    Looking forward to your response.