Keep receiving requests to upgrade as problem with credit card

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    ACSadmin
    Asked on January 08, 2020 at 12:32 AM

    I have already upgraded and paid last week???

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    jherwin
    Answered on January 08, 2020 at 05:20 AM

    I've reviewed your account and can't see recent upgrades/transactions made to your account. Please check your account billing page to see the history of your subscription transactions.

    Guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Can you please give us a screenshot of the receipt to upgrade you are referring to?

    Looking forward to your response.