Where do the paid funds go?

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    maisha.hambrick
    Asked on January 10, 2020 at 10:44 AM

    I just created an account to use for a family reunion registration.  I am excited that payments can be made electronically, but I am confused.

    Where do the paid funds go?

    Does Jotform require a surcharge for online payments?

    For those skeptical about secure credit card payments, how can I reassure them paying through the link is secure?

  • Profile Image
    Richie_P
    Answered on January 10, 2020 at 12:17 PM

    Where do the paid funds go?

    I have checked your form and it seems you're using PayPal pro integration.

    The paid funds should go to your PayPal account .

    Does Jotform require a surcharge for online payments?

    We don't collect surcharge for any payment transactions in your form.

    https://www.jotform.com/paypal/

    For those skeptical about secure credit card payments, how can I reassure them paying through the link is secure?

    Jotform is PCI DSS Service Provider Level I Compliant.

    https://www.jotform.com/blog/pci-dss-service-provider-level-i-compliant/

    PCI compliance is the security standard set by the major global credit card companies, including American Express, Discover, JCB, MasterCard, and Visa.

    Also all your forms are served across protected 256 bit SSL (Secure Socket Layer) connection that uses a SHA256 Certificate.

    For more information regarding our security,you may check this link:https://www.jotform.com/security/


    Hope this information helps.

    If you have further questions, let us know.