How can I change my login authentication from google to just a username and password?

  • eclhadmin
    Asked on January 10, 2020 at 11:15 AM

    How can I change my login authentication from google to just a username and password?  I have it defined in my profile settings but it wont let me login using that info.  Just my Google auth works.   

  • BJoanna
    Replied on January 10, 2020 at 12:28 PM

    If you signed up with Google the password was not created. You will have to request a password reset to create it.

    How to reset JotForm account password

    Once you create the password, you should be able to log in with the username or email address and password. 

  • eclhadmin
    Replied on January 10, 2020 at 2:51 PM

    Thanks, that worked. 

  • enterprisesupportteam
    Replied on January 10, 2020 at 5:39 PM

    Hello @eclhadmin!

    On behalf of my colleagues and myself, you are most welcome. Please feel free to reach out again if you have any further questions or concerns!