Need Invoice for December, ASAP!!

  • Cindy Lopez - Biology Department
    Asked on January 13, 2020 at 10:22 AM

    Hi, my name is Cynthia Lopez. I work for the University of Texas at San Antonio. I have a major issue. I purchased this monthly service for my co-worker and need the monthly receipt/invoice for the month of December. I just found out that she is out ill and will not be coming back for a while. I have to submit my monthly charges to the University for auditing. Would you be able to send me a receipt or who can I talk to?

    My email address is cynthia.lopez2@utsa.edu.


  • Cindy Lopez - Biology Department
    Replied on January 13, 2020 at 10:26 AM

    This may help in sending me the December Receipt.  My last receipt from Jotform Inc. was November 25, 2019-December 25, 2019.  See information below.  

    Invoice #3D30789-0017

    Receipt #2488-6874

     

    Thank you, 

    Cindy

  • John Support Team Lead
    Replied on January 13, 2020 at 12:14 PM

    Hello Cindy,

    Unfortunately, due to security reasons, we can only provide the invoice to the registered account owner.

    If you have access to the account, you can log in to it and follow this guide on How-to-Check-Invoices.