Embedded forms Not Appearing on Website

  • Glen
    Asked on January 15, 2020 at 11:50 AM

    Hello,

    We are a customer of JotForm, and our business URL is acemovinginc.com ... We have two form sheets ("Moving Quote" and "ACE Inventory Sheet") that customers can fill in with their information and receive a quote from our sales team. This is a big source of inflow for our leads, but neither of the forms are functioning at all. The website presents a blank page for each form. Can someone please help us fix this problem?

  • Ashwin JotForm Support
    Replied on January 15, 2020 at 1:43 PM

    I am sorry for the trouble caused to you. I did try to check your website and both the pages but could not locate any embedded JotForm. Your webpage shows preview error. Have you removed your embedded form already?

    I would suggest you to please embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    We will wait for your response.