Shared template can't be found

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    akvarell
    Asked on January 19, 2020 at 09:35 AM

    Dear Support Team,


    I've shared a template that I created but if other people using their accounts can't find it. Can you please check what may be the problem?


    The template is called "Tünetkövető" but I just changed the name of it to "Symptom Tracking".


    Thank you,


    Balazs

  • Profile Image
    VincentJay
    Answered on January 19, 2020 at 11:25 AM

    I checked your account and I didn't see any form names that you provided. 

    To share or unshare template, please follow this guide: https://www.jotform.com/help/157-Sharing-a-Form-in-the-Form-Templates-Gallery

    Could you please let us know what template did you create? Is it a PDF template, Card Form Template, or Classic Form Template?

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    akvarell
    Answered on January 19, 2020 at 11:30 AM

    1579451370Capture 1.PNG

  • Profile Image
    akvarell
    Answered on January 19, 2020 at 11:35 AM

    I've clicked on Update form, yet it doesn't appear if someone looks for it among other templates

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    AshtonP
    Answered on January 19, 2020 at 01:03 PM

    Your form is already available in the Form Template gallery. However, you need to filter two things in order to search the template easily.

    1. Select Form type - Card

    2. Filter by language - Magyar

    1579456916template.gif

    Let us know if you need any additional asistance.

    Regards.