Getting an Out of Storage message in my account

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    camenzind
    Asked on January 20, 2020 at 03:04 PM

    Hi 

    Can you have a look at my account?

    [REMOVED] 
     
    I do not understand why I am asked to do an upgrade. Can you explain?
    Thank you
     
  • Profile Image
    Welvin
    Answered on January 20, 2020 at 06:02 PM

    We have a Total Submissions Storage limit for free accounts, which is 500. That is the total submissions you can store on your account. There is an error on your account counter, I've fixed that. You only have 41 submissions. 

    For more details regarding the account limits, the following guide will help: 

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits