Problem using visual report, I only have page 1 appearing

  • admr85
    Asked on January 22, 2020 at 11:17 AM

     

    The visual report builder option doesn't appear. When creating a report, I only have page 1 appearing:

     

  • David JotForm Support Manager
    Replied on January 22, 2020 at 1:24 PM

    Hi, thank you for contacting us. Is the issue in the Visual Report related to the amount of actual graphs it generates? The Visual Report will generate the graphs for the first two questions by default, if you need to add more, you will need to:

    1) Click on the Chart icon:(option 5)

    10 01 2017 1506802871 Screenshot 10

    2) Select the question you want to graph(Click on the gear icon, then on the Chart Data dropdown):

    10 01 2017 1506804482 Screenshot 21

    3) Finally, you will need to adjust he overall height to make it fit properly:

    10 01 2017 1506805472 Screenshot 32

    https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions

    If this is not what you mean, please specify on which form the issue is occurring, and share a screenshot to illustrate the issue: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Let us know if you need more help.

  • admr85
    Replied on January 28, 2020 at 4:32 AM

     

    Thanks very much David

    I now have another issue. My answers "duplicate" in the configuration and I have this list:

    I tried to exclude them but they still appear.

     

    1580203994Capture3 Screenshot 10

  • Girish JotForm Support
    Replied on January 28, 2020 at 8:19 AM

    Could you let us know the form URL where you are trying to create the visual reports so that we may check?

  • admr85
    Replied on January 28, 2020 at 9:02 AM
  • Ashwin JotForm Support
    Replied on January 28, 2020 at 10:39 AM

    Have you deleted the pie chart already from your visual report? I did check your form's visual report and there is no pie chart as displayed in the screenshot you have shared. 

    I would suggest you to please add the questions in the visual report with which you are having this issue with and we will take a look. 

    We will wait for your response.

  • admr85
    Replied on January 29, 2020 at 7:09 AM

    1580299739Capture4 Screenshot 10Here it is. thanks


  • Girish JotForm Support
    Replied on January 29, 2020 at 8:41 AM

    The chart appears correctly in your report.

    15803051742901 18 Screenshot 10

    Even the screenshot that you've shown above looks to be correct.

    I think you were confused, because the choices appear duplicated:

    15803052062901 19 Screenshot 21

    You do not need to click on exclude checkbox for any of these options. They appear correctly on the chart as shown in my screenshot above.

  • Sonnyfer JotForm Support
    Replied on August 13, 2020 at 5:26 AM

    Greetings @admr85 - We're glad to inform you that we recently launched the new JotForm Report Builder. Should you be interested in its newest features, kindly check it out here.