Message: "You've run out of upload quota!"

  • Headingvalue
    Asked on January 24, 2020 at 5:33 AM

    Hi,

    We have deleted some forms. Is it possible to reset our upload quota?


    Thanks

  • Girish JotForm Support
    Replied on January 24, 2020 at 6:07 AM

    I've cleared your form cache and the forms are working fine. But, please note that the upload space is nearing the limit of 100 MB. It is currently at 74.33 MB and mainly due to the form 50962494756367, which has 265 uploads, taking up the space.

    You can download and delete more uploads to free up space - https://www.jotform.com/help/356-How-to-Download-the-Submission-Files