Message: "You've run out of upload quota!"

  • Profile Image
    Headingvalue
    Asked on January 24, 2020 at 05:33 AM

    Hi,

    We have deleted some forms. Is it possible to reset our upload quota?


    Thanks

  • Profile Image
    gerardw
    Answered on January 24, 2020 at 06:07 AM

    I've cleared your form cache and the forms are working fine. But, please note that the upload space is nearing the limit of 100 MB. It is currently at 74.33 MB and mainly due to the form 50962494756367, which has 265 uploads, taking up the space.

    You can download and delete more uploads to free up space - https://www.jotform.com/help/356-How-to-Download-the-Submission-Files