Password Reset

  • Aimee Cotter
    Asked on January 24, 2020 at 10:16 AM

    I've tried to reset my password 3 times. Not in my SPAM or being blocked by company Mimecast. I need access to my account. Thanks! 

  • BJoanna
    Replied on January 24, 2020 at 11:33 AM

    I checked your email address and domain in our system but I was not able to find any account. 

    To which account is your issue related to? Please provide us the account username or a link of any form you created on that account. 

  • BJoanna
    Replied on January 24, 2020 at 11:40 AM

    I found your account. The account username is acotter. The Email address of your account was changed on 2019-11-26 to ai********er@ma*****t.com

    You can log in with the account username or email address. If you forgot the password reset it again using the account username or email address.

    How to reset JotForm account password