Remove the unknown label on the form

Coming through to me. But it now it has “Oklahoma Poodles” on it! See
attached. How
Do I get rid of this?? This is not my company!!

We apologize for any inconvenience caused. I checked on your form but so far I could not identify the label issue you described.

Can you please elaborate on the steps on how we can see the problem.

You can also share to us a screenshot image of the issue. Follow the steps on this guide :

https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum

We will wait for your updated response.

I have sent you a screenshot??? Circled in red!
...

Unfortunately, we haven't received the screenshot. Can you please re-upload it by following this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

Looking forward for your response. 

I can’t work out how to
Do that?!
Surely there must be another way to send it to you?
...

I have done it! Please see image.
...

Unfortunately, you can't send attachment if you reply via email. Please visit this link https://www.jotform.com/answers/2131933 then click on the insert image icon.

ex.

Looking forward for your response.