Download as Excel or CSV is not working

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    PageantAds
    Asked on January 27, 2020 at 07:49 AM

    I've tried multiple accounts and multiple browsers.  Please help!  Very important to my task list today. 


    Thank you\

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    Vanessa_T
    Answered on January 27, 2020 at 10:46 AM

    I just tried to download your submissions thru submission page and sheets page, both for excel and csv and was able to do so successfully.

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    Please try to clear your form cache and clear your browser cache first then retry the download.

    How-to-Clear-Your-Form-Cache

    How-to-clear-web-storage-in-your-browser