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curzon.jackAsked on January 28, 2020 at 7:49 PM
My current username is curzon.jack and I would like to change it to mindful.harlem
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BJoannaReplied on January 29, 2020 at 2:48 AM
Username cannot contain a dot. Only alphanumerical and "_" characters are allowed. You can change it to mindful_harlem. Considering that you have a Free account you can change the username of the Profile page. Please check the following guide:
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curzon.jackReplied on January 31, 2020 at 2:02 PM
Thank you for your response. I have actually upgraded the account now, but the underscore will work fine.
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enterprisesupportteamReplied on January 31, 2020 at 4:38 PM
Hi @curzon.jack!
Thank you for contacting our support team, I am more than happy to assist you with your inquiry.
As per your request, I have gone ahead and changed your current username from curzon.jack to mindful_harlem. You may now access your account utilizing your new username.
Please let us know if you require any further assistance, we are always happy to help!