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jrt6111Asked on January 29, 2020 at 3:25 AM
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Richie JotForm SupportReplied on January 29, 2020 at 6:51 AM
May we know the issue with your forms?
Can you please also share the form URL with the issue?
Looking forward for your response.
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jrt6111Replied on January 29, 2020 at 7:50 AMHi Richie,
I am facing some issue with the JotForm. The *careers form* is working good
https://www.ghaimagroup.com/careers.html ,
but the other 2 forms *Quote Request* &* Contact Us *are not working.
Please find the url with the issue
https://www.ghaimagroup.com/quote-request.html
https://www.ghaimagroup.com/contact.html
Kind Regards,
Jerry Thomas
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KrisLei Jotform SupportReplied on January 29, 2020 at 9:09 AM
Hi Jerry,
I checked the embedded forms that you are having issues with and I was able to access them on the link that you have provided. Kindly provide us further details on the issue you are showing.
I cloned your form too and ran a test submission and the only error or message I got when I tried to submit the form twice is "Sorry only one entry is allowed."
If you are referring to this error it is because the 'Unique Submission' is enabled on the form settings to check for cookies and IP addresses to prevent multiple form submissions.
Let us know if you are referring to a different error or problem on your forms. Kindly provide us a screenshot of the error or issue you are showing to better assist you. Please also follow this guide to post a screenshot on the forum page: How-to-Post-Screenshots-to-Our-Support-Forum
Looking forward to your response.
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jrt6111Replied on January 30, 2020 at 7:50 AMHi Kris,
I have done the changes as requested, i have disabled the unique submission
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Richie JotForm SupportReplied on January 30, 2020 at 9:06 AM
May we know if the issue still remains?
Kindly share more information regarding any form warnings in your form so that we can assists you better.
If possible, kindly share a screenshot in the issue.
Kindly follow this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum