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JanetteCBAsked on January 29, 2020 at 4:07 PM
Hello
Yesterday we were having issues accessing New Patient Paperwork..I had to copy iFrame and sent to my support department and it was working. Now Two of the Six forms we can not access. I am getting the message below:
https://willowpointdental.com/forms/medical-history/
https://willowpointdental.com/forms/hipaa-privacy-permission/
Please advise
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David JotForm Support ManagerReplied on January 29, 2020 at 6:34 PM
Thank you for contacting us. Due to HIPAA security standards, we cannot check your account, and forms. Please check if the Status of your forms is actually set as "Enabled": https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form
Example:
Let us know if you need more help.