Is Reminder Emails available on the free plan or only on paid plan?

  • stephenkuszelyk
    Asked on January 31, 2020 at 8:30 AM

    Is this available on the free plan or only on paid plan?

  • AshtonP
    Replied on January 31, 2020 at 11:54 AM

    Yes, this is also available in the free plan.

    Let us know if you need any additional assistance.

    Regards.

  • stephenkuszelyk
    Replied on February 4, 2020 at 6:13 AM

     I dont have the option, only thing it says is 

    EMAIL FORM

    Share your forms through email.

    And I can't click on this???????

  • Welvin Support Team Lead
    Replied on February 4, 2020 at 7:33 AM

    Please try clearing your browser's cache to see if that will fix the problem. I checked your last form ID and the Reminder Email works.

    Is Reminder Emails available on the free plan or only on paid plan? Image 1 Screenshot 20

    Also, try checking the settings through your other browser. If that won't work, please get us your browser console logs for possible errors related to the problem. The following guide will help you check the console:

    https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    And to send us a screenshot, you will need to access this thread. Click the Image icon to upload.