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xkoukosAsked on February 7, 2020 at 10:58 AM
Hello, i think a have problem with my account.
i create a form these days, but i am affraid if this get locked.
my username is xkoukos
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Jimmy_DReplied on February 7, 2020 at 12:09 PM
Hi, thanks for reaching out to us. I have checked your account, and everything looks OK. Can you please confirm everything is fine now in your side?
Regards
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xkoukosReplied on February 7, 2020 at 12:12 PM
everything works ok.
but i dont want to stop recieve submissions.
You're almost out of submission storage limit. Upgrade Now.
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Albert_GReplied on February 7, 2020 at 12:50 PM
Hi xkoukos,
Please take note that FREE accounts has a total limit of 500 submissions. You account now has a 499 total submissions. This refreshes every 1st of the month.
To learn more about your account limits you can check out this link - Understanding Your Account Usage and Limits
Thank you. -
xkoukosReplied on February 7, 2020 at 12:52 PM
why i have ONLY one submission (+3 deleted tests) for this month.
i do not use it for the last 3 months.
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Albert_GReplied on February 23, 2020 at 7:13 PM
Hi xkoukos,
Please accept my apologies for the late response.
I just want to check in with you if you still require any assistance with regard to this issue?
Thank you.