Why it show me this?

  • xkoukos
    Asked on February 7, 2020 at 10:58 AM

    Hello, i think a have problem with my account.

    i create a form these days, but i am affraid if this get locked.

    my username is xkoukos

    Jotform Thread 2152790 Screenshot
  • Jimmy_D
    Replied on February 7, 2020 at 12:09 PM

    Hi, thanks for reaching out to us. I have checked your account, and everything looks OK. Can you please confirm everything is fine now in your side?

    Regards 

  • xkoukos
    Replied on February 7, 2020 at 12:12 PM

    everything works ok.

    but i dont want to stop recieve submissions.

    You're almost out of submission storage limit. Upgrade Now.

  • Albert_G
    Replied on February 7, 2020 at 12:50 PM

    Hi xkoukos,

    Please take note that FREE accounts has a total limit of 500 submissions. You account now has a 499 total submissions. This refreshes every 1st of the month.

    To learn more about your account limits you can check out this link - Understanding Your Account Usage and Limits

    Thank you.

  • xkoukos
    Replied on February 7, 2020 at 12:52 PM

    why i have ONLY one submission (+3 deleted tests) for this month.

    i do not use it for the last 3 months.

  • Albert_G
    Replied on February 23, 2020 at 7:13 PM

    Hi xkoukos,

    Please accept my apologies for the late response.

    I just want to check in with you if you still require any assistance with regard to this issue?

    Thank you.