I am trying to encrypt my form, but when asking for a password it says that it is incorrect - it IS correct. please help

Hi,

Here's a detailed guide about Encrypted Forms and How to Use Them: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

You need to enter your JotForm account password in this area. Please try to login with your JotForm account password. If this problem still continues you can try to reset your password and try again with your new password.

Here's a guide for resetting JotForm account password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

Please let us know, if you need further assistance.