No email notifications

  • pixelimaging
    Asked on February 14, 2020 at 5:28 PM

    Our clients are sending files through our website, but we are not getting an email notifications.

    Please Assist.

    Best Regards,

    Hwan Lee

    PIXEL IMAGING

  • jonathan
    Replied on February 14, 2020 at 6:15 PM

    We apologize for any inconvenience caused. I checked on your form Email and I found that the Recipient Email set up on the form was in bounce list due to the reason:

    1581721985zzz 2020 02 15 07 Screenshot 10

    I have fixed this now and removed the blocked email. New incoming emails from the form should now get through.

    Please let us know if issue still persist.


    Related guide : How to Remove Your Email Address from Bounce List