I noticed that attachments in the forms take me to an error page

  • Sarah Watkins
    Asked on February 15, 2020 at 6:05 PM
    I just noticed the attachments in the forms take me to a page that says:
    Whoops!
    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.
    ...
  • Welvin Support Team Lead
    Replied on February 15, 2020 at 6:12 PM

    Hello Sarah,

    Your file privacy is enabled. You cannot download the file when you are not logged in to your account in this case. Please log in to download or uncheck the option through your account settings.

    https://www.jotform.com/myaccount/settings

    I noticed that attachments in the forms take me to an error page Image 1 Screenshot 20