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Sarah WatkinsAsked on February 15, 2020 at 12:47 AM
My Ip has been banned for possible Phishing. I am no sure why?
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Girish JotForm SupportReplied on February 15, 2020 at 1:23 AM
Your account has been suspended as the form "200388686700863" was found collecting credit card details via plain form fields. This is in violation our Terms and our PCI Compliance.
If you need to collect payments from your customers, you can use any of our authorized payment processors in your form - https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm.
Hence, we will need to delete these fields from your form to activate your account.
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Sarah WatkinsReplied on February 15, 2020 at 4:50 AMHi,
I didn’t get anyone’s credit card details.. now I know I’ll remove it.. can I get access to my forms again?
Thank you
Sarah
Sent from my iPhone
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Girish JotForm SupportReplied on February 15, 2020 at 5:56 AM
I have removed these credit card fields from your form and activated your account.
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Sarah WatkinsReplied on February 15, 2020 at 4:50 PM
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Welvin Support Team LeadReplied on February 15, 2020 at 6:05 PM
You're most welcome.
Allow me to help you with the file upload issue through the new thread below. I'll be on it shortly.