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knhoshalAsked on February 17, 2020 at 9:09 PM
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Ashwin JotForm SupportReplied on February 18, 2020 at 1:57 AM
I did check your PDF form and did not find any issue with that. PDF form preview shows the form fields correctly. Please check the screenshot below:
I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
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knhoshalReplied on February 18, 2020 at 8:43 PM
It shows fine in the editor. When I send the link, the form shows out of order. Here is the link.https://www.jotform.com/200477303242041
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Ashwin JotForm SupportReplied on February 19, 2020 at 1:03 AM
I am sorry for the trouble caused to you. I did check your form and found that the long text entry fields were not displaying correctly because of the field width.
I have fixed the width issue and it is displaying correctly. Please check the screenshot below:
I would suggest you to please text your form and get back to us if the issue persists.
We will wait for your response.
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knhoshalReplied on February 19, 2020 at 7:50 PMThanks for fixing the box size. The problem of the pages being out of order
still exists. The page with the photo is page one.
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Ashwin JotForm SupportReplied on February 19, 2020 at 10:19 PM
I did check your form and did not find any issue with that. I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
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knhoshalReplied on February 20, 2020 at 1:20 PM
I can't really show you an accurate screenshot as it is a three page document. I don't know why you are not seeing the issue. Everyone I have shared the link with has seen it. The page that should be first in the document is showing last. As the questions need to be done in order to make sense, that is a big problem. When I view it in editor, it is fine, but if you use the link which is how I would send it to clients there is a problem.
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knhoshalReplied on February 20, 2020 at 1:46 PM
When you download the document it shows in the correct order. I just checked the code for the link and the code is indeed backwards. So there is something happening when the link is created that is causing this issue.
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Kevin Support Team LeadReplied on February 20, 2020 at 3:22 PM
I have cloned your form and was able to see the issue, kindly note that you can order the fields using the form builder, note the PDF editor.
Please give it a try and let us know if you have questions.
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knhoshalReplied on February 20, 2020 at 3:25 PM
So you are telling me that every time I create a pdf in the PDF editor that I need to fix/rebuild it in the Form builder? Doing double the work seems a bit crazy to me. Why can't the PDF editor create the form the way you create it?
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Kevin Support Team LeadReplied on February 20, 2020 at 4:48 PM
Yes, the field's order is different on both builders, what happens is that some users may want to design their PDF forms different than their web forms, that's why this is open.
Other changes such as removing fields will indeed affect both versions.