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IRACDA2020Asked on February 26, 2020 at 10:45 AM
Hello, for some reason I am only able to login using the "Login with Google" button and not using my username and password. Is there a way I can fix this?
Also, I was playing around with this platform for someone else, is there a way I can transfer the form I made to a different account?
Thank you!
Kaitlyn
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Welvin Support Team LeadReplied on February 26, 2020 at 1:05 PM
Hi Kaitlyn,
We do not save your Google password to our system. If you want to have a separate password to log in with the username, you need to initiate a password reset.
https://www.jotform.com/help/489-How-to-reset-JotForm-account-password
We do not void your Google login option once you have a separate password for the account.
Yes, we can transfer a form. I see you've requested a transfer, we'll respond there as soon as we can.