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Scott MarottoAsked on February 27, 2020 at 1:48 PM
I have attempted to log into my account several times now. I can do so on my phone but am unable to online.
Please help...
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David JotForm Support ManagerReplied on February 27, 2020 at 4:24 PM
Thank you for contacting us. The username "csemsisec" is correct. If you forgot your password, please reset it as shown on this guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password
The reset instruction will be sent to "c***sisec*****y@gmail.com". Please check your spam folder if you don't see it in your inbox.
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Scott MarottoReplied on February 27, 2020 at 4:50 PMBDavid,
Thanks for the response. I have reset it. Multiple times now. I am able to login on my phone so I know the info is correct
-Scott-
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MikeReplied on February 27, 2020 at 9:55 PM
Your account is in good standing. Please try to log in using a different browser or a private tab in a browser to see if that makes any difference. Also, you can try using your account email address as a username.