How can I get my form back?

  • walcc.c
    Asked on March 2, 2020 at 3:06 PM

    Hi!

    I have a free account and I reached my quotas. I deleted old forms, freed space, but it is still not working. What might be the problem? http://form.jotformeu.com/91174728123355

  • jonathan
    Replied on March 2, 2020 at 7:19 PM

    We apologize for inconvenience caused. I have re-enabled the account as it was in Overlimit status. 

    You can check the updated status when you log in again.

    Please let us know if you need further assistance.

  • jonathan
    Replied on March 2, 2020 at 7:20 PM

    By the way, if you have deleted forms, you can still restore them from Trash folder



  • walcc.c
    Replied on March 3, 2020 at 2:45 AM

    Thanks! Everything is fine now.