Should I delete Upload Files somwhere?

  • arcsupport
    Asked on March 5, 2020 at 11:17 AM

    Hi, our form collects files and puts them on dropbox.  Are they also saved anywhere on your servers?  I don't run out of space, so I can delete them, Let me know, thanks.



  • KrisLei Jotform Support
    Replied on March 5, 2020 at 2:06 PM

    Hi,

    Yes, every uploaded file on forms is also saved with the submissions, and you can access it on the submission page. To delete the uploaded files on your account, you would have to delete the submissions too. 

    If the submissions are also saved on your dropbox it is safe to delete them as well:  How-to-Delete-Form-Submission-Data

    Let us know you need further assistance.