How can the customer get confirmation when form is completed?

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    JohnLaurino
    Asked on March 07, 2020 at 03:37 PM

    When done one completed our form we currently get an email confirmation. Can you point me to how the customer gets one back as well?

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    ccar12345
    Answered on March 07, 2020 at 05:45 PM

    Hello JohnLaurino,

    The great news is Jotform has the option to send an Autoresponse Email to every user that submitted a form.

     

    You can set up the Autoresponse under the form settings:

    08-18-2017-1503048239.png

    Remember to set up the email that is going to sent the confirmation so the user is going to get a copy of the data they have submitted on your form:

    08-18-2017-1503050991.png

    For more information about Setting up an Autoresponder Email, you can visit the article here.

    Thank you.