Need help with an existing form

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    judy chan 
    Asked on March 10, 2020 at 01:21 AM

    Hi,

    I'm currently working on redesigning and migrating a website for a client (wojrc.org) that is currently using https://www.jotform.us/form/50297203542147

    However, they've lost the contact info of the person who originally created it.  While we can still embed this into our new website, we'd like to modify the email address that receives the form submission.

    Is there a way you can send me a copy of that code and then I sign up for a new jotform account and use the same form with minor edits and then I embed this new form onto the new website?

    Thanks,

    Judy

  • Profile Image
    jherwin
    Answered on March 10, 2020 at 06:31 AM

    Hello Judy - If you can't contact or not able to reach the owner of that form then you can just clone it. Please refer to the guide below how.

    Guide: How-to-Clone-an-Existing-Form-from-a-URL

    After that, you can change the email recipient for the notification by following this guide: How-to-Change-the-Email-Address-Used-for-Notification-Email

    Let us know if that could work.

  • Profile Image
    tokara
    Answered on March 10, 2020 at 11:29 AM
    Hi,
    I got "Unauthorized request. You do not have access to this form"
    Will you be able to help me with this?
    Thanks,
    Judy
    ...
  • Profile Image
    jherwin
    Answered on March 10, 2020 at 12:36 PM

    Hello @tokara - It seems that the user who created the form has enabled the "Do not allow my forms to be cloned by other users" on his Account Settings -> Privacy page. I would recommend contacting the owner of the form so he can disable the privacy feature.

  • Profile Image
    tokara
    Answered on March 10, 2020 at 01:29 PM
    If I could find the owner of this form I would have done so. This form has
    been carried over by multiple developers that have left their companies
    (possibly with different domains in their email than wojrc.org). Is there
    any other way I can get to the code?
    Thanks,
    Judy
    ...
  • Profile Image
    VincentJay
    Answered on March 10, 2020 at 04:43 PM

    Unfortunately, you need to contact the form owner to give you access to the forms. There's no workaround for this. 

    Upon checking the form, you can create a form like that easily. First, I suggest checking this guide: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    After that, just copy the fields of the form you want to clone. If you got stuck creating your form, please contact us and we will assist you.

  • Profile Image
    tokara
    Answered on March 10, 2020 at 05:29 PM
    Thank you, I will do that.
    ...