Upload space

  • schwarzgallery
    Asked on March 11, 2020 at 11:23 AM

    I went over on my upload space so I deleted all of the items in my inbox but it still says that I am over. Am I missing something?

  • Kevin Support Team Lead
    Replied on March 11, 2020 at 12:39 PM

    Apologies for the inconveniences caused. 

    I've fixed the uploads counter for your account, please kindly check and let us know if you have questions. 

  • schwarzgallery
    Replied on March 11, 2020 at 3:00 PM

    Counter is fixed but our site still has an error. 1583952983Untitled 1 Screenshot 10

  • Sam_G
    Replied on March 11, 2020 at 5:09 PM

    Hi Schwarzgallery,

    We do apologize for the inconvenience.

    I have cleared your cache form.

    You may also do this on your end using this guide:
    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Kindly check if it's working now.

    We will be waiting for your response.

    Sam


  • schwarzgallery
    Replied on March 11, 2020 at 5:47 PM

    Working! Thank you.