Upload space

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    schwarzgallery
    Asked on March 11, 2020 at 11:23 AM

    I went over on my upload space so I deleted all of the items in my inbox but it still says that I am over. Am I missing something?

  • Profile Image
    Kevin_G
    Answered on March 11, 2020 at 12:39 PM

    Apologies for the inconveniences caused. 

    I've fixed the uploads counter for your account, please kindly check and let us know if you have questions. 

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    schwarzgallery
    Answered on March 11, 2020 at 03:00 PM

    Counter is fixed but our site still has an error. 1583952983Untitled-1.jpg

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    Sam_G
    Answered on March 11, 2020 at 05:09 PM

    Hi Schwarzgallery,

    We do apologize for the inconvenience.

    I have cleared your cache form.

    You may also do this on your end using this guide:
    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Kindly check if it's working now.

    We will be waiting for your response.

    Sam


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    schwarzgallery
    Answered on March 11, 2020 at 05:47 PM

    Working! Thank you.