submission question

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    hopeinasuitcase
    Asked on March 14, 2020 at 05:23 PM

    On the free account can you delete prior submissions to make room for new submissions or do they cut you off at 100 submissions total.

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    Richie_P
    Answered on March 14, 2020 at 07:49 PM

    It is possible to delete all submissions to free up space for total submissions. However, this method doesn't work regarding the monthly submissions.

    For the free plan, you can have up to 500 total submission and 100 monthly submission.

    The difference is that the 100 monthly submissions resets every 1st day of the month, while the 500 total submission is per account limit.

    When you reach your 100 monthly submission, new submissions will not be saved as your forms would be disabled.

    The only way to receive new submission when your reach your monthly limit is when you upgrade the account to a paid plan or wait for the monthly reset.

    Kindly check this guide for more information.

    Guide:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits