Not getting emails when enabling PDF Attachment option

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    Asked on March 16, 2020 at 07:38 PM

    When I enable this option, the notification emails stop working altogether

    This is a re-post of a comment on How to Include Submissions as PDF Attachment in the Email Notifications

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    Answered on March 16, 2020 at 07:59 PM

    When I test this on a cloned version of your form, it seems to be working properly.

    When you enable the PDF Attachment option, please kindly make sure that the password meets the requirements:

    If this does not help, please let us know if you are using our default sender, or a custom / SMTP sender.