Form is not updating the theme

  • PRINGELS
    Asked on March 20, 2020 at 6:51 PM

    Hello,


    Is it possible to check out if my form theme is bugged?

    On the editor it shows like this how it needs to be, when clicking the link i get a dark background.

    See the screenshot i uploaded.


    Thanks!

    Jotform Thread 2219077 Screenshot
    Page URL: https://form.jotform.com/200796321687361
  • David JotForm Support Manager
    Replied on March 20, 2020 at 7:01 PM

    Thank you for contacting us. No, the theme is not bugged. That is the background of the Welcome page only, example:

    1584745135background Screenshot 10

    Let us know if you need more help.

  • David JotForm Support Manager
    Replied on March 20, 2020 at 7:03 PM

    Sorry, for some reason the image did not load at first, I can see that the background in the editor is white. Please try clearing the forms cache, let us know if that helps: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

  • PRINGELS
    Replied on March 20, 2020 at 7:08 PM

    It works fine now! Thank you for the info!