Business shut down

  • Profile Image
    hiithelensvale
    Asked on March 27, 2020 at 12:03 AM

    Hey guys,


    Due to the current circumstances our business has been forced to shut. Are we able to please pause/ cancel down our account please as we need to cut costs everywhere?


    Thank you for your understanding

    Kind regards
    Billie

  • Profile Image
    roneet
    Answered on March 27, 2020 at 03:05 AM

    You may downgrade your account to a free one temporarily. You will receive submissions but that would be limited to 100 submissions.

    To cancel the subscription and downgrade to free refer to this guide:

    https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Let us know if you have further questions.

    Thanks.