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empwrAsked on March 27, 2020 at 12:03 AM
Hey guys,
Due to the current circumstances our business has been forced to shut. Are we able to please pause/ cancel down our account please as we need to cut costs everywhere?
Thank you for your understanding
Kind regards
Billie -
roneetReplied on March 27, 2020 at 3:05 AM
You may downgrade your account to a free one temporarily. You will receive submissions but that would be limited to 100 submissions.
To cancel the subscription and downgrade to free refer to this guide:
https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-FreeLet us know if you have further questions.
Thanks.