Account showing overlimit message

  • Profile Image
    Minh Pham
    Asked on April 10, 2020 at 10:28 AM

    Yes, I’ve already deleted old submissions to clear up space.

    I am still getting overlimit message and that my form will be disabled.



    This is a re-post of a comment on How to Delete Form Submission Data

  • Profile Image
    Sam_G
    Answered on April 10, 2020 at 11:08 AM

    Hi Minh,

    Thank you for contacting Support.

    Upon checking, it seems that your account is not over the limit.

    15865312364.10 overlimit.png

    Please check your account usage and limitations to see the changes: https://www.jotform.com/myaccount/usage.

    Guide: Understanding Your Account Usage and Limits

    I have cleared your form cache from our server.

    Kindly check and let us know if the issue still persists.

    We will be waiting for your response.