Account showing overlimit message

  • Minh Pham
    Answered on April 10, 2020 10:28 AM

    Yes, I’ve already deleted old submissions to clear up space.

    I am still getting overlimit message and that my form will be disabled.

  • Sam_G
    Answered on April 10, 2020 11:08 AM

    Hi Minh,

    Thank you for contacting Support.

    Upon checking, it seems that your account is not over the limit.

    Account showing overlimit message Image 10. 

    Please check your account usage and limitations to see the changes: https://www.jotform.com/myaccount/usage.

    Guide: Understanding Your Account Usage and Limits

    I have cleared your form cache from our server.

    Kindly check and let us know if the issue still persists.

    We will be waiting for your response.