Not getting responses from survey submissions

How can I decide if I want to purchase your product if I cannot use it to try it from making the form to getting the survey responses???

Thank you for reaching support,

Apologies for the inconvenience, you mentioned that you are not getting the survey responses.

Could you let us know what form you are referring to?

Kindly make sure that the email address in the email settings is correct:

Here is a Related Guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

We will be waiting for your response.

Best.