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jasperfoxartAsked on May 8, 2020 at 2:44 PM
Ok, I have another question.
first of all, the site is now linked to quantumfoxmedia.comIf you scroll to the bottom, as you approach the bottom of the page, the page stops before you reach the bottom of the form. You then have to scroll the form itself within the form box, in order to hit the "Let's Get Started!" button.
I'm afraid that some people will not scroll the form within it's box to find that button. How do we make it fit right?
In the editor page on wix, it fits fine, but once the page is live, this is what happens.
Please check it out and let me know if there's anything we can do -
Ivaylo JotForm SupportReplied on May 8, 2020 at 3:01 PM
I tested the form on your website. I was able to hit the "Let's Get Started" button without scrolling. It worked on Chrome, Firefox and Edge. Please refer to the attachment.
Can you please try to use a different browser and test again?
If the issue still persists, please provide some screenshots, so we can further investigate.
Guide to posting screenshots: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
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JasperReplied on May 8, 2020 at 3:08 PM
I'm so sorry! I didn't clarify! I was referring to the mobile version
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John Support Team LeadReplied on May 8, 2020 at 3:58 PM
I was able to replicate the issue when I access the page on mobile.
Let me check for a possible solution and get back to you here shortly.
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JasperReplied on May 8, 2020 at 4:14 PM
Thank you!!
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John Support Team LeadReplied on May 9, 2020 at 6:00 AM
Hello Jasper - Thank you for waiting! I just made a few tests by cloning the form and embedded it on my test WixSite.
And I was able to resolve the issue by using the Mobile setting in the Wix builder. You can actually resize the embedded form to set how it will look when the site is accessed on a mobile browser. Please do it on your webpage as well.
Here's what I did:
Here's a link to my test site: https://johnrex6.wixsite.com/2311799