Customer support phone number?

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    Tyler_Austin
    Asked on May 14, 2020 at 02:42 PM

    Is there  a phone number for customer support? I have several questions that I feel would be easier answered over a phone call.

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    jonathan
    Answered on May 14, 2020 at 04:24 PM

    We do not have live support via phone at this time. Please continue using the support system and support email support@jotform.com for your questions/concerns.

    Let us know if you need further assistance.

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    acgofamericas
    Answered on June 09, 2020 at 11:06 PM

    Good luck with that! My company has a support issue, many weeks ago and no representative whatsoever or support taking care of my issue.

    The lack of support from this company is unbearable now, I have the paid version and no one answers or fixes the reported issues. Imagine my company paying for the gold version (the highest one) and getting this type of support.

    The so called "support team" have answered me with just a few drops of decency, asking me to be patient, that they have escalated the problem, without any answer or fix.

    Won't recommend or continue to use this awful supported platform.