Paypal integration doesn't work

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    info.poni.me
    Asked on May 25, 2020 at 05:14 AM

    Keen to understand if this works right before moving of any free package.

    Connected once, then just failed.

    Now it just gets stuck here as per the image.

    If I X the little pop up when it says successful, it spins, and then fails in the form

    Screenshot
  • Profile Image
    info.poni.me
    Answered on May 25, 2020 at 05:19 AM

    1590398338Screen Shot 2020-05-25 at 7.18

     

    Says connected here by the way, did a test order here: https://ponime.com/salon-order-form/ and it said paypal refused to connect.

    It's a weird but, the invoice worked and came through but the JotForm on the webpage said it failed so the client would think it didn't work.

  • Profile Image
    Sam_G
    Answered on May 25, 2020 at 08:22 AM

    Hi Info.poni.me,

    Thank you for contacting Support.

    I also did a test submission using your form on the website and on the https://www.jotform.com/form/201452370126848. It worked on the direct link but not on the website. This is the error on the website.

    15904092965.25%20paypal%20integration.pn

    Also, since your form is embedded on a webpage, please try re-embedding the code. 

    Kindly use this guide.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if the issue persists.