Need the name to appear in my emails

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    Asked on May 27, 2020 at 02:13 PM

    I'm having a hard time to understand why my Covid-19 form when submitted is not showing a name but showing it from JotForm. My other forms seem to be working.

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    Answered on May 27, 2020 at 05:47 PM


    Thank you for your message.

    In this case, it is necessary just to change the sender name under the Email notification settings:

    Complete guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders.

    If you need any further assistance, please let us know. We will be happy to help.