Incomplete Values error in Google Tablet even though fields are not required.

  • Profile Image
    katiepdgrooming
    Asked on June 02, 2020 at 04:11 PM

    Hello, 

    We are using our JotFrom on a google tablet. Upon submission of our form, a chrome window pops up and informs us that we have incomplete fields and should go back to fix them. 

    I have turned off all required fields in our form and am not sure why this keeps happening. It seems to only happen on the new google tablet. 

    We are receiving the forms on our email and drive.

     

    Please advise. 

  • Profile Image
    BDAVID
    Answered on June 02, 2020 at 08:20 PM

    Thank you for contacting us. Please try clearing your browser's cache. Also, clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    If the issue persist, please confirm, and allow us to test your form.