Send Jotform submisisons to Gorgias

  • Profile Image
    Asked on June 03, 2020 at 05:48 AM
    I've got a question about creating a contact us form on a Shopify store using Jotform and pass the request to our CS app, Gorgias. I have a requirement to include the following fields in the contact us form which I think Jotform can support, be I do not see docs about the integration between Jotform and Gorgias. Would you please advise? Thanks!
    1. Name
    2. Email
    3. Contact number
    4. Inquiry Type [in form of dropdown list]
    5. Text content
    6. Shopify Order number
    7. Attachment (add file attachment)
  • Profile Image
    Answered on June 03, 2020 at 08:34 AM

    Greetings and thank you for your message.

    You are able to easily create a form with the fields you have provided.

    However, we do not have Gorgias integration at this moment. If I understand correctly, this is a help desk software. If you are able to receive email messages to it, you can set up a notification email which will send the form results to the predefined email. You can click here to learn more about Notification emails.

    Let us know if you have any additional questions.